How to Activate Your Aldi Mobile SIM Card in Australia

As one of Australia’s most widely used telecommunications service providers, Aldi has a large number of users spread across Australia.

For those of you who have just purchased your new Aldi Mobile Prepaid SIM card, Aldi offers an easy and flexible way to stay connected, and activating your SIM is a simple process. ​

This guide will walk you through the steps to activate your service online, through their app, or over the phone.

Before You Begin

• Locate your ALDI Mobile starter pack. This includes the SIM card and activation code.
• Ensure your phone is unlocked and compatible with the Telstra mobile network (which Aldi Mobile utilizes).
• Have your mobile phone handy, as you may receive a verification code via SMS.

How to Activate Your Aldi Mobile SIM Card

Here’s how to activate your Aldi mobile SIM Card:

Option 1: Online Activation

1. Visit the ALDI Mobile website: https://my.aldimobile.com.au/activate/
2. Select “New Service, New Customer”.
3. Enter the activation code provided in your starter pack.
4. Follow the simple online instructions. This may include creating an account and choosing a recharge plan.

Option 2: Activate Using the Aldi Mobile App

1. Download the ALDI Mobile app from the App Store or Google Play.
2. Open the app and select the “Activate” option.
3. Enter the activation code from your starter pack.
4. Follow the on-screen instructions to complete the process.

Option 3: Activate by Phone

1. Dial 2534 from your Aldi Mobile phone (free call) or 1300 989 000 from any other phone (standard charges apply).
2. Follow the prompts to activate your SIM card. You may be required to enter the activation code during this process.

Additional Tips

• If you’re transferring your existing phone number to Aldi Mobile, be sure to check with your current provider for any fees or restrictions.
• You can also recharge your Aldi Mobile service online, via the app, or by calling customer service.

The Aldi Mobile App

The Aldi Mobile app is a convenient tool for managing your prepaid mobile account on the go. It’s available for both Android and iOS devices and can be downloaded from the respective app stores.

Key Features of the Aldi Mobile App:

• Check Your Balance: Easily monitor your remaining credit and data usage.
• Recharge Instantly: Top up your account using a recharge card or credit card.
• Manage Your Account: Update your personal information and payment details.
• Purchase Value Packs and Data Add-ons: Add extra value to your plan as needed.
• Set Up Auto Recharge: Ensure your service never runs out of credit.
• Find Your Nearest Aldi Store: Locate the closest store for in-person assistance or recharge card purchases.

How to Use the Aldi Mobile App:

1. Download the App: Search for “ALDImobile” on the App Store or Google Play and download it.
2. Open the App: Launch the app on your device.
3. Log In: Enter your mobile number and password to access your account. If you’re a new user, you may need to create an account first.
4. Explore the Features: Once logged in, you can explore the various features and manage your account as needed.

Benefits of Using the Aldi Mobile App:

• Convenience: Manage your account anytime, anywhere.
• Easy Recharge: Top up your account quickly and easily.
• Account Overview: Keep track of your usage and balance.
• Personalized Experience: Tailor your account settings to your preferences.

For Further Assistance

• Visit the ALDI Mobile Help Centre: https://www.aldimobile.com.au/pages/faq
• Call ALDI Mobile customer service: 1300 989 000